Bitbucket Checkout Issues with SourceTree: A Step-by-Step Guide

Are you experiencing difficulties checking out your Bitbucket repository using Sourcetree? If so, you're not alone. Many users have reported similar issues, but fear not - we've got a solution for you.

The problem is often caused by too many failed login attempts, which locks your account and prevents access to your SCM client, including Sourcetree. This can occur even if you enter the correct password. To resolve this issue, follow these steps:

1. Logout and Login: Logout of Bitbucket via the browser and then log back in. This will prompt you to solve a CAPTCHA challenge.

2. Verify Your Password: Ensure that your password is correct. You can test this by logging into the Bitbucket website directly.

3. Clear CAPTCHA Field: Clear the CAPTCHA field for the locked-out user.

If you're still experiencing issues, try these additional steps:

1. Check Your Credentials: Verify that your credentials are correctly set up in Sourcetree and Git. You can do this by running the command `git config -global credential.helper osxkeychain`.

2. Refresh Your Repository: In Sourcetree, try refreshing your repository by clicking on 'Fetch' or 'Sync Now'.

3. Remove Password Change Field: Remove the 'require password change field' and 'invalid password attempts' field for that user in CROWD (if applicable).

4. Update Windows Credential Manager: Edit the password in the Windows Credential manager to ensure it's up-to-date.

Tips and Tricks

* Make sure you're not logged into Bitbucket via a browser when trying to access your repository.

* If you're using CROWD as your primary user directory, be aware that there is a synchronization between CROWD and Bitbucket.

* This issue can occur even if you've never seen the CAPTCHA challenge before.

By following these steps, you should be able to resolve any issues with checking out your Bitbucket repository using Sourcetree. If you're still experiencing problems, feel free to try different combinations of these solutions or seek additional support from Bitbucket and Sourcetree communities.

Bitbucket checkout in sourcetree